Supply Chain & Logistics industry companies transport, handle and store goods and documents. They provide CEP (courier, express, parcel), postal, freight forwarding, contract logistics, warehousing & distribution, trucking, shipping, seaport, rail freight, intermodal logistics, and waste management services.

The business models of these firms vary greatly: Many operate on the basis of international networks. Some pursue an asset-lean business model, while others − like seaport operators and shipping companies − rely on infrastructure or key assets. Also, depending on the country or region in which they operate, some players – like postal services or rail freight providers − act within a regulated or even state-controlled business environment.

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Which skills are needed now?

Some of today’s key challenges in the Supply Chain & Logistics industry include selecting a successful approach to talent management, achieving operational excellence, fostering service innovation, dealing with both regulation and deregulation, and creating the right IT environment.

• Talent management. The ability to make insightful decisions about talent is today’s most enduring source of competitive advantage as well as a management challenge. Talent management is driven by the industry’s increasing complexity against a background of strong consolidation, as well as evolution in terms of demand. For example, the combination of deep professional operational expertise with a strategic orientation at a senior management level is becoming increasingly critical for a company’s future success.
• Operational excellence. Many industry players are facing strong competitive pressure, so cost leadership is another key to success.
• Service innovation. Customers are open to increasingly outsourcing supply chain and logistics activities to third parties. Flexible and innovative solutions are highly important to gain and retain a profitable market share.
• Regulation and Deregulation. Parts of the industry, like postal service operators in Europe, for example, have been facing strong deregulation. Other industry segments are also being seen as strategically important for governments and face regulation or protection.
• Running global networks with standardized, cost-efficient, and innovative services are only possible via state-of-the-art IT platforms. The industry is currently investing heavily in this area.

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How can Boyen Haddin support the Supply Chain & Logistics industry?

Boyen Haddin has a long tradition of serving Supply Chain & Logistics companies, including some of the largest players in the industry. As global markets become increasingly interconnected and economic dynamics change, companies offering supply chain and logistics services find themselves facing multiple challenges and opportunities. Boyen Haddin has been closely supporting the transformation of the logistics industry for almost two decades now. Our firm has in-depth experience across all key areas of the global Supply Chain & Logistics sector, covering shipping, ports and harbor services, logistics service outsourcing, parcel couriers, distribution, freight forwarding, trucking, and rail freight. Our firm has a global practice of consultants with a passion for this segment. Many of our team members also have extensive previous professional expertise within the industry.

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Our operating model

Boyen Haddin can leverage its global reach and practice structure. This allows us to partner with global companies that demand a strong partnership that can operate across geographies with consistency, execution power, and analytical depth. The One-Firm global business model of Boyen Haddin is of essential value to our clients, helping us deliver a truly international/global team approach on key senior assignments.

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