Candidate experience
Demonstrable track record of recruitment account management preferably within an Recruitment services organisation .
A track record of achieving KPI, revenue and margin targets.

• Deeply understand customer behaviour, develop new customer insights.
• Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them.
• Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc..
• Understand on-line and off-line players. Ensure company selection stays well ahead of competition.
• Convert strategies into action by liaising with cross-functional leadership and drive the changes required.
• Develop deep and long standing relationship with the vendors – to drive relationships from the strategic to the tactical.
• Own the terms of business with the vendor – products, returns, ordering, etc. Ensure high-share of mind from the vendor.
• Make vendors partners in driving disruptive changes for the category.
• Develop a thorough knowledge of the market – short term and long term trends.
• Have an in depth knowledge of competition and vendor and ability to influence the market.
• Develop and implement industry best practices.
• Manage in store promotions along with brands – make brands partners in customer communication.
• Make company the “destination of choice” for the customers through the largest and the greatest assortment of products on offer.